Terms & Conditions (Summary)
Welcome to MilleRue website. We encourage you to read our Terms and Conditions before purchasing or placing orders to our website. We may update them at any time without prior notice. If you do not agree, please stop using the site.
Privacy
Your use of the website is also subject to our Privacy Policy, which explains how we collect and protect your information.
Shipping
Orders are processed within 3 business days. Once shipped, you will receive tracking details via email.
International orders may incur taxes and duties, which are the customer’s responsibility. Refusing to pay these fees may result in additional charges or loss of shipping costs.
Returns & Exchanges
* No refunds are provided.
* Sale or discounted items are not eligible for refunds or store credit (unless faulty).
* Exchanges are only accepted within 14 days of delivery for:
1. Incorrect items
2. Defective products
* An unboxing video is required as proof for claims.
* Contact: millerue.id@gmail.com
Shipping Issues
We are not responsible for lost, stolen, or damaged packages after shipment. Please contact the shipping carrier directly for assistance.
Policy Enforcement
We reserve the right to refuse returns or exchanges if these terms are not met.
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